Question 1

What is Doctor Droid?

Accepted Answer

Doctor Droid is an AI SRE agent and AIOps SaaS platform for incident response and root cause analysis that connects to your stack and lets you investigate with plain‑English queries across infrastructure, dashboards, logs, and code.

Question 2

How does Doctor Droid work?

Accepted Answer

It builds a knowledge graph from past incident reports, JIRA tickets, on‑call playbooks, service documentation, and historical alerts to provide guided investigations and remediation recommendations during on‑call issues.

Question 3

What integrations does Doctor Droid support?

Accepted Answer

Doctor Droid integrates with 80+ tools including Kubernetes, Grafana, GitHub, Slack, and supports MCP servers to connect internal tools, databases, and APIs.

Question 4

What are the key features?

Accepted Answer

Slack Agent for in‑workflow resolution, team collaboration and sharing, memory that learns from incidents and postmortems, RBAC, automated Playbooks, dynamic alerting (private beta), and real‑time incident triage.

Question 5

What can users do with Doctor Droid?

Accepted Answer

Run alert investigations to find root causes faster, generate hotfix PRs for code exceptions, create reports and analyses, and conduct domain‑specific investigations using simple prompts.

Question 6

What pricing plans are available?

Accepted Answer

A free plan offers the core alert inbox, AI investigations, and community Playbooks. Pro and Enterprise add advanced correlation, unlimited Playbooks, SSO/SCIM, dedicated support, and custom integrations (pricing on request).

Question 7

Is Doctor Droid secure?

Accepted Answer

Yes. Doctor Droid (by Deep Sea Tech Inc.) has ISO 27001 and SOC 2 compliance, MFA, encryption‑at‑rest, data backups, RBAC, and continuous monitoring.

Question 8

How quickly does Doctor Droid provide value?

Accepted Answer

It delivers day‑one value by using your existing data to provide real‑time context like a senior engineer, reduces alert fatigue with noisy alert visibility, and can reduce alert noise by roughly 40% within two weeks.

Question 9

Who is Doctor Droid for?

Accepted Answer

DevOps and SRE teams, incident commanders, platform engineers, and on‑call responders who manage production reliability and need faster MTTR.

Question 10

Can Doctor Droid automate remediation?

Accepted Answer

Yes. Automated Playbooks and runbooks gather diagnostics and can execute tasks like service restarts, log clearing, and complex incident responses; it can also open hotfix PRs for code exceptions.

Question 11