Question 1

What can I do on the TinyForest platform?

Accepted Answer

Users can log in to consult document statuses, submit requests, download digital signature tools, and access various government services.

Question 2

How can I check the status of my document?

Accepted Answer

Enter your document number or case number in the search field to check the status of your submission.

Question 3

What should I do if I forget my document code?

Accepted Answer

Click the link provided in the document consultation section to retrieve your code.

Question 4

How can I submit requests virtually?

Accepted Answer

You can submit your requests through the 'Mesa de Partes Virtual' section on the platform.

Question 5

What is needed to sign electronic documents?

Accepted Answer

You need to download the PCX Client Signature Engine and the Google Chrome Extension available on the platform.

Question 6

Are online payments available?

Accepted Answer

Online payments will be available soon on the platform.

Question 7

What government services can I access through the platform?

Accepted Answer

You can register with the National Registry of Suppliers, issue electronic receipts, and check the status of RUC and REDAM.

Question 8

Where can I find information about different municipal departments?

Accepted Answer

Information about different municipal departments can be found in the 'Sedes' section.

Question 9

What should I do if I encounter technical issues?

Accepted Answer

For technical issues, contact the Office of Information Technology and Communication as listed in the footer.

Question 10

Is the platform secure?

Accepted Answer

Yes, the platform prioritizes the security and convenience of its users.

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