Question 1

What is Prompt AI and what does it offer?

Accepted Answer

Prompt AI is an AI-powered platform with tools that help you use your personal media—photos, images, and videos—in creative ways via its website, mobile apps, and related services.

Question 2

What does “Service” mean in Prompt AI’s terms?

Accepted Answer

The Service includes Prompt AI’s websites, mobile applications, and all products, services, content, and resources available through them, including its AI-powered home visual intelligence functionality.

Question 3

How does Prompt AI collect personal information?

Accepted Answer

Prompt AI collects information you provide directly and automatically logs data about you, your device, and your interactions over time using cookies and similar tracking technologies.

Question 4

How does Prompt AI use the personal information it collects?

Accepted Answer

Prompt AI uses personal information to operate and improve the Service, support marketing and events, satisfy legal and reporting requirements, and for purposes such as fraud prevention, compliance, and protection.

Question 5

With whom does Prompt AI share personal information?

Accepted Answer

Prompt AI may share information with affiliates, service providers (hosting, IT, analytics, support), professional advisors, authorities when required, and with an acquirer or successor in business transactions.

Question 6

How long does Prompt AI retain my personal information?

Accepted Answer

Prompt AI retains personal information as long as necessary to fulfill collection purposes and meet legal, accounting, reporting, and fraud-prevention obligations; retention varies by purpose and user choices.

Question 7

What choices and controls do users have over their data and account?

Accepted Answer

You can review and update certain account details, change or remove photos, images, and videos, opt out of marketing emails, decline to provide some data (with possible service limitations), and request account closure, after which content becomes inaccessible and is generally purged within about 60 days.

Question 8

Does Prompt AI transfer data internationally?

Accepted Answer

Yes. Prompt AI may transfer data internationally as part of operating its Service and business, as described in its privacy policy.

Question 9

Are there any usage or export restrictions on Prompt AI’s products and services?

Accepted Answer

Yes. Prompt AI’s products, services, and technology are subject to U.S. export control laws and regulations; users must comply and not export, re-export, or transfer them in violation of such laws.

Question 10

How does Prompt AI update its Terms of Service and Privacy Policy?

Accepted Answer

Terms are updated on the Service with a revised “Last Updated” date and may be emailed for material changes; changes are generally immediate for new users and effective after about 30 days for existing users. The Privacy Policy is updated with a new date and posted on the Service or by other appropriate means; continued use after the effective date means the modified policy applies.

Question 11